Full-Time Pharmacy Assistant Whitechapel Pharmacy, London
(Sorry we can not sponsor any visas)

Our amazing team in Whitechapel is looking for a friendly, enthusiastic and reliable Pharmacy Assistant to join our busy community pharmacy team.

We are seeking someone who enjoys helping people, thrives in a fast-paced environment and is committed to delivering excellent customer service and patient care. Whether you already have pharmacy experience or come from a strong customer service background, we would love to hear from you.

Working Hours

Tuesday to Friday: 9:00am – 6:30pm (including a 1-hour unpaid lunch break)

Saturday: 9:00am – 5:30pm (including a 1-hour unpaid lunch break)

Total contracted hours: 40 hours per week

As a Pharmacy Assistant, you will play an important role in supporting the pharmacy team and ensuring patients receive a professional, efficient and friendly service.

Key responsibilities include:

• Serving patients and customers at the pharmacy counter
• Assisting with the dispensing process
• Handling prescription collections and patient queries
• Answering telephone enquiries professionally
• Supporting NHS and private pharmacy services
• Managing stock, ordering and deliveries
• Using pharmacy computer systems and NHS platforms
• Maintaining a clean, organised and professional working environment
• Ensuring patient confidentiality is maintained at all times
• Working closely with pharmacists and colleagues to provide excellent patient care

About You

The ideal candidate will:

• Have excellent customer service and communication skills
• Be organised and able to prioritise workload effectively
• Have strong attention to detail and accuracy
• Be confident using computers and learning new systems
• Be reliable, punctual and hardworking
• Be able to work independently and as part of a team
• Remain calm and professional during busy periods
• Have a positive and proactive attitude

 

Essential

• Previous customer service experience
• Good IT and keyboard skills
• Excellent communication skills
• Ability to work accurately and efficiently

Desirable

• Previous pharmacy experience
• Medicines Counter Assistant (MCA) qualification
• Experience using pharmacy systems such as ProScript, Titan, RxWeb or Pharmacy Manager
• Knowledge of NHS services such as Pharmacy First, NMS and Blood Pressure Checks

Full training will be provided for the right candidate.

What We Offer

• Competitive salary, dependent on experience
• Bonus Scheme for services delivered - Quarterly and yearly
• Friendly and supportive working environment
• Ongoing training and development opportunities
• Opportunity to develop a long-term career within community pharmacy
• The chance to make a genuine difference to patients in the local community